Role: Informatica Production Support Lead

Location: Raleigh, NC (Remote)

Must have skills: Informatica, IDMC, IICS, DCI, L3 Production Support exp. –

Exp: 10 to 15 years

Provide L2/L3 production support for Informatica‑based ETL and data integration solutions

Monitor Informatica workflows, sessions, and mappings to ensure successful data loads and timely processing

Analyze and resolve job failures, data issues, performance degradations, and SLA breaches

Support incident, problem, and change management processes related to data pipelines

Perform root cause analysis (RCA) and document fixes and preventive actions

Coordinate with business analysts, data engineers, and application teams to understand data issues and operational requirements

Assist with deployments, configuration changes, and environment promotion (DEV, QA, UAT, PROD)

Validate data loads through reconciliation, data quality checks, and log analysis

Support post‑deployment verification and ongoing application maintenance

Maintain operational documentation, runbooks, and support checklists

Provide on‑call or after‑hours support as required for critical data processes

Required Skills & Qualifications

Technical Skills:

Hands‑on experience supporting Informatica PowerCenter / IICS / ETL workflows

Strong understanding of:

ETL job execution and monitoring

Workflow/session logs and error troubleshooting

Source‑to‑target data validation

Experience with SQL for data analysis and issue investigation

Familiarity with Unix/Linux commands and scheduling tools

Understanding of data warehouses, batch processing, and file‑based integrations

Exposure to deployment, release, and environment management

Informatica Production Support Lead - #fulltime